Let's skip the part where I tell you HiPages is terrible. It's not. It works. That's why you're using it.
But here's what nobody talks about: you're renting customers. Every month, you start from zero. Stop paying, leads stop coming. And the tradie next door is getting the exact same leads you are.
So the question isn't "should I quit HiPages?" It's "should I also have something that's actually mine?"
Let's look at the numbers.
What you're really paying on HiPages
Most tradies know what they pay per lead. But they don't calculate what they pay per customer.
Here's the maths for a typical sparky in Sydney:
HiPages: Cost per customer
If you win 1 in 5 quotes and each lead costs $50, you're paying $250 to acquire each customer.
That's not necessarily bad. If your average job is worth $800 and you're making $400 profit, spending $250 to get the customer still leaves you $150 ahead.
But what if that $250 went somewhere else?
The problem nobody mentions
Here's the thing about lead platforms: the customer doesn't know you exist until they need you. And when they need you, they're getting five quotes.
What happens on HiPages
- •Customer posts a job
- •Five tradies get the same lead
- •You all quote within hours
- •Customer picks cheapest or fastest reply
- •You never hear from them again
What happens with your own website
- •Customer Googles 'electrician Parramatta'
- •They find your site (not a directory)
- •They read your reviews, see your work
- •They call you directly
- •Nobody else is in the picture
See the difference? On HiPages, you're one of five. On your own website, you're one of one.
The tradie who owns the search result owns the customer.
Running the numbers: 12 months on each
Let's compare two electricians. Same suburb. Same skills. Different strategies.
Sparky A: HiPages only
Monthly spend
Leads per month
Customers won
After 12 months: $18,000 spent, 72 customers. Cost per customer: $250.
Not bad. Predictable. Scales with budget.
But here's the catch: month 13 looks exactly like month 1. Stop paying, leads stop.
Sparky B: Website + SEO
The slow start
Website live. Google indexing. 2-3 organic leads per month. Still relying on referrals.
Building momentum
Starting to rank for 'electrician [suburb]'. 5-8 leads per month. Reviews building up.
Compound effect kicks in
First page for key searches. 10-15 leads per month. Cost per lead dropping.
Owning the territory
15-20+ leads per month. Most are exclusive (no competition). Reputation established.
After 12 months: $3,588 spent (at $299/mo), roughly 100+ leads, 50+ customers. Cost per customer by month 12: under $30.
The key difference
Side by side comparison
| HiPages | Your Own Website | |
|---|---|---|
| Upfront cost | $0 | $0-990 |
| Monthly cost | $500-2,000+ | $199-299 |
| Competition per lead | 4-5 tradies see the same lead | They found you specifically |
| Customer quality | Price shoppers | Higher intent |
| Results if you stop paying | Leads stop instantly | Site keeps ranking |
| Speed to first lead | Same day | 1-3 months |
| Builds your brand | ||
| 12 month cost (typical) | $18,000 | $3,588 |
So should you quit HiPages?
Probably not. At least not yet.
HiPages has one thing your website doesn't: instant leads. When you're starting out or need to fill the calendar next week, that matters.
The smart play is both. Use HiPages to fill gaps. Use your website to build something that compounds.
The hybrid strategy
The real question
Every dollar you spend on HiPages is gone tomorrow. Every dollar you spend on your website builds equity.
In 12 months, do you want to be paying $250 per customer? Or $30?
The tradies booking 3 months ahead aren't winning the race to reply on lead platforms. They're the first result when someone Googles their trade + suburb.
That's not luck. That's a website doing its job.
Want to see what your website could look like? We'll mock one up for free. Takes 48 hours. No call required. Just fill out the form and we'll send you a preview.
Note: Cost figures and lead volumes are illustrative examples based on typical industry ranges. Your actual results will vary based on location, trade, competition, and market conditions.